Participant profile
Priya Mehta
Program Manager, L3
Vertex Healthcare Solutions
- Sector
- Healthcare Technology
- Programme
- 12-week programme
- Assessment
- Baseline + coaching + endline
- Method
- Conversational AI
Report overview
A stronger influence profile
Priya now performs above the expected influence benchmark for her role, with the largest gain in disciplined delivery.
- Baseline
- 6.68
- Role benchmark
- 7.60
- Endline
- 8.12
Capability growth
Influence journey
Connect
+1.5Deliver
+1.7Lead
+1.5Grow
+1.1Behavioural evidence
What changed in practice
Observed shifts evidenced across baseline and endline conversations.
Think
Broader framing under uncertaintyLooked for solutions quickly but occasionally relied on familiar approaches.
Frames problems more broadly, actively seeks alternative viewpoints and makes decisions with greater confidence under uncertainty.
Connect
Earlier, intent-led alignmentBuilt good relationships but avoided difficult conversations with senior stakeholders.
Initiates difficult conversations earlier, focuses on intent rather than emotion and creates stronger stakeholder alignment.
Deliver
Ownership replaces supervisionPersonally followed up on every workstream to ensure progress.
Builds execution systems with clearer ownership, reducing dependence on constant supervision.
Lead
Coaching with accountabilitySolved team issues directly whenever delivery was at risk.
Coaches team members to solve problems independently while maintaining accountability.
Grow
Reflection becomes experimentationReflected after major projects but rarely experimented with new approaches.
Regularly seeks feedback, tests new working methods and deliberately applies learning across projects.
Influence stories
Moments that show the shift
Three situations where Priya translated the programme into visible workplace behaviour.